Support & Training
Our clients are our priority and because we value our clients, Firstline24 ensures premium support is available to all our clients.
Our team of experts work alongside your teams to scope, design and customize the system to your needs. We aim to ensure your business and sales productivity remains high by eliminating any manual tasks.
Along with the implementation, we provide technical and custom documentation, organize workshops, and hands-on training for all your teams involved.
After implementation in your facility, we spend time training each department on the system. We are particular with the size of the department. A smaller size gives users the ability to freely ask questions and understand the system. So a department can further be divided into subgroups if need be.
We spend time with your departments until each member fully understands the nitty- gritties of the system, Our trained support team with excellent communication skills are available 24/7 to provide the fastest response to queries or issues that crop up.